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    14 May. 2008    
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FREQUENTLY ASKED QUESTIONS

Registering
1 (Q) How do I register?
(A) To register click on the "register" link found on both the header and footer navigation sections
1 (Q) I'm under 16 and can't signup?
(A) In accordance with standard law under 16's cannot participate in auctions as they legal binding contracts
Selling
1 (Q) How can I list an item?
(A) You must first be a registered member. Once you have registered simply login to your account and click on the "Sell" link. The first thing to do is select a general category for your item, note that you can choose a more specific category further into the listing process. You can then enter in your chosen settings and item description
1 (Q) How can I keep track of items I'm selling?
(A) You can keep an eye on everything you are selling by visiting your members area and selecting
the "selling" page.
1 (Q) Can I use HTML when listing an item?
(A) Yes you can, however we recomend you use basic tags as complex HTML descriptions may not display correctly.
How to Bid
1 (Q) How can I place a bid?
(A) To place a bid on an item you must first login to your account. Once logged in a bidding box will be displayed at bottom of all auction pages. You can use this box to place you chosen bid
1 (Q) How can I keep track of items I'm bidding on?
(A) You can keep an eye on everything you are bidding on by visiting your members area and selecting the "bidding" page.
1 (Q) How do I know if I am outbid on an item?
(A) Our auction system will automatically notify you via email if you are outbid.
Effective Listings
1 (Q) What Makes A Listing Stand Out?

  • Include a good clear picture of your item. The more images, the better as Buyers want to buy a product they can see from all angles and know the Seller is serious about the item quality.

  • List at “No Reserve” (NR) with a very low starting bid amount. Highlight “No Reserve” in your title to catch buyers’ attention and start the bidding. NR items encourage Buyers to bid and land a good buy.

  • Describe the item accurately and concisely. Don’t be too wordy but be sure to list all the selling points.

  • Extol the benefits of your product by telling the Buyer how your item helps them by saving time, money, stimulating curiosity, entertain the kids, etc.

  • Communicate with Buyers in your "About Me" page. Let Buyers know your experience and any expertise you have with the goods.

  • State your policies, terms and conditions on selling. Buyers trust Sellers that are clear on how they conduct business. List the condition on the good, how many you have to offer, shipping times and prices, and return policy.

  • List in multiple categories. For example, listing your old coin will get more attention in the “Collectable” and “Coin” categories.

  • Accept multiple payment methods. Buyers vary in their payment preferences so by accepting PayPal for credit cards, checks, money orders, and wire transfers, Sellers can appeal to a broader range of Buyers.

  • Let the Buyer know the weight of the item and calculate the domestic and international postage. Check postage rates online.
1 (Q) How Do I Take Good Pictures?
(A) Pictures sell the item so make sure your item is cleaned up and looking its best. Show ALL the parts, cables, holders - everything that is included. Take pictures from several angles – back front, sides, top & bottom if you think it will help the Buyer. The more buyers can see, the more likely they’ll buy your product and not your competitor’s. To showcase your item, try the following tips:

Put the item against a plain background such as a white wall or sheet. Avoid underexposing your photos, however, when shooting against a white background or in bright light. Use the over/under expose button on your camera to adjust the exposure. Increase the exposure by +1 to let more light into the camera so the background becomes pure white.



  • Make sure you have good lighting by shooting outdoors or with a strong light. Don’t use a direct flash as it will wash out colours and details.


  • Cleanup the background so that there are no distracting objects. Fill the frame with the item so Buyers can see details. Focus your camera at close range objects by using the macro setting on your camera. Crop your photos so only the item is featured.


  • Use a tripod to avoid blurred pictures. Don’t always rely on the auto focus on your digital camera.


  • Save your pictures as JPEG files and increase the compression so they download more quickly.
Acronyms
1 (Q) What Do The Acronyms Mean?

B&W: Black and white


BC: Back cover


BIN: Buy-It-Now


BNIB: Brand new in box


BNIP: Brand new in packaging


BNNW: Brand new never worn


BNWT: Brand new with tags


EAF: End of auction fee


EUC: Excellent used condition


FAQ: A list of frequently asked questions with answers.


FB: Feedback


FC: Fine condition


FS: Factory sealed


G: Good condition


GU: Gently used item has little wear


HP: Home page


HTF: Hard to find


HTML: HyperText Markup Language


IE: Internet Explorer


INIT: Initials


ISP: Internet Service Provider


JPG: Type of file format for pictures


LTBX: Letterbox. Video format that recreates a widescreen image.


LTD: Limited edition


MNT: Mint - in perfect condition


MIB: Mint in box


MIJ: Made in Japan


MIMB: Mint in mint box


MIMP: Mint in mint package


MIP: Mint in package


MNB: Mint no box


MOC: Mint on card


MOMC: Mint on mint card


MONMC: Mint on near mint card


MWBT: Mint with both tags


MWMT: Mint with mint tags


NARU: Not a registered user (or is a suspended user)


NBW: Never been worn


NC: No cover


NIB: New in box


NM: Nearly mint


NOS: New old stock


NP: Not packaged


NR: No reserve price


NRFB: Never removed from box


NWOT: New without tags


NWT: New with tags


OOAK: One of a kind


OEM: Original equipment manufacturer


OOP: Out of print


P: Poor


PM: Priority Mail


RET: Retired


SCR: Scratch


S/O: Sold out


Sig: Signature


SS: Still Sealed


TM: Trademark


USPS: United States Postal Service


VF: Very fine condition


VHTF: Very hard to find


WS: Widescreen (same as letterbox)


XL: Extra large
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