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Shipping

  1. How Much Does Shipping Cost?

  2. How Will My Order Be Shipped &  When Will I Receive My Order?

  3. Can I Get Express Delivery?

  4. Do I Need to Pay VAT, Duty or Tax?


  1. How Much Does Shipping Cost?


    Shipping charges are based on weight and destination we charge only the real cost that the Post Office charges us.

    We believe that the customer should be able to see clearly how shipping is calculated.
    We do NOT inflate our shipping charges to make a hidden profit like so many other online retailers.

    Our Automated Shipping Calculator will show you the exact cost and your options, even BEFORE registering an account for us!



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  2. How Will My Order Be Shipped &  When Will I Receive My Order?


    HKBay.com usually has all displayed items in stock and ships within 48 hours after payment has been received and approved.

    We ship internationally direct from Manufacturer by Registered Airmail or UPS United Parcel Service (or a comparable courier Service).
    The shipping charges represents our real cost for shipping service and packaging. There are no hidden fees.

    When the package reaches your country, it is then delivered by the local delivery service.
    HKBay.com does NOT ship to Post Office Boxes (P.O. Box) unless the P.O. Box is the billing address of the cardholder.

    Shipping time varies by delivery method and country:

    • Registered Airmail: 5-15 days
    • UPS United Parcel Service: 3-5 days

    These are the standard delivery times reported to us by the delivery services. Please understand that they are beyond our control.
    Delivery times do not include any special customs considerations, which generally take only a few days but can take longer.



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  3. Can I Get Express Delivery?


    Yes, please choose UPS United Parcel Service in your shipping options.



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  4. Do I Need to Pay VAT, Duty or Tax?


    Our products are not taxed in most countries.

    However, whether you need to pay VAT upon importation into your country usually depends on the value of the imported goods.
    In Germany for example, importations with a value of up to EUR 22 are excempted from VAT (Switzerland: CHF 65.-).

    Our appointed carriers will handle the customs clearance for you and deliver the package right to your doorstep.
    They will then present the tax/duty bill to you if your package was taxed. This service might incur additional costs.

    Please check with your local customs office if duties and import taxes for further details.



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