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Privacy & Security

  1. Is my information kept private and protected?

  2. Is shopping with HKBay.com secure?

  3. What about Spam?

  4. Why do I need to activate Cookies?


  1. Is my information kept private and protected?


    We value your privacy and will not sell or publish information from your visit and/or transaction so you can be sure that your information is safe.
    We do not sell or share any credit card or other payment information.
    You may receive a Holiday Greetings from us or a brief email announcing an interesting addition to the Product Catalog. But that is it.



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  2. Is shopping with HKBay.com secure?


    For credit card payments, HKBay.com uses third-party payment-providers such as PayPal, which have a proven safety record by using Secure Socket Layer (SSL) technology to encrypt your credit card and user information.

    We maintain an extra layer of security with our own High Grade AES-256 256-Bit SSL certificate certified by GoDaddy.com, a trusted certificate authority. This encryption makes it very difficult, if not impossible, for unauthorized people to view information traveling between computers. It is therefore very unlikely that anyone read this page as it traveled across the network.

    Additionally, HKBay.com is constantly monitored by independent third-party security service providers such as ePublicEye.com, GoDaddy.com, McAfee, and others.




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  3. What about Spam?


    You will not receive any unsolicited telephone calls, email, or postal mail from HKBay.com.
    Emails are automatically sent to confirm your order, notify you about backorders or any specific issues in processing your order.
    If necessary, we may contact customers by telephone only when there is a question about or problem with an order.
    If you create an account you can opt-in to sign up for our Newsletter.



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  4. Why do I need to activate Cookies?


    For customers that chose to have cookies enabled, we use cookies to track your shopping cart and collect information about the path you are taking through our site.
    This way, you can log back into our site and easily locate your shopping cart and track your order. No personal information is recorded by these cookies.



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